Serve every patient in your community, in their language.
Chiropractic practices in diverse markets lose new patients to a language barrier that costs nothing to fix. Chatref answers in up to 11 languages from your existing content — so Spanish-speaking patients get the same quality answer as anyone else.
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Why it matters
The problem this solves.
The challenge
A large share of prospective patients in diverse markets prefer to get answers in Spanish or another language — but most
What it costs
Hiring bilingual front desk staff is expensive and limits coverage. Patients who can't get answers in their language book
The Chatref way
Chatref answers in up to 11 languages from your existing content — one widget, one content set, every patient served.
The Chatref solution
How Chatref serves multilingual patients.
A Spanish-speaking patient visits your site and asks a question in Spanish. Chatref recognises the language, answers from your existing content in Spanish, and guides them to book — all without a bilingual staff member on duty.
Real questions
What Chatref answers here.
¿Ofrecen servicios de quiropráctica en español?
¿Cuánto cuesta una visita quiroprática sin seguro?
¿Qué debo llevar a mi primera cita?
¿Tienen horarios disponibles los sábados?
¿Atienden a niños también?
¿Cómo puedo programar una cita?
Loved by support teams
Diverse chiropractic practices serving every patient in their language.
How practices use Chatref to serve Spanish-speaking and non-English patients without adding headcount.
We serve a predominantly Spanish-speaking neighbourhood. One widget, one content set — Chatref handles Spanish enquiries day and night. Our new-patient bookings from that community went up without a bilingual hire.
Spanish-speaking patients were calling, getting English-only answers, and hanging up. Now they get clear answers on the site in their language.
We didn't have to write new content or translate anything manually. Chatref handles it from what we already had.
languages answered from one set of your practice content
Our recall rate in the Spanish-speaking segment improved noticeably within the first month of using Chatref.
Which languages does Chatref support?
Up to 11 languages including Spanish, French, Portuguese, German, and others — from the same widget and the same content set.
Do I need to translate my content?
No. Chatref works from your existing English content and responds in the patient's language automatically.
Can a Spanish-speaking patient get the same quality answer as an English speaker?
Yes. Chatref draws from the same knowledge base regardless of the language the patient uses — the depth of the answer is the same.
What if a bilingual staff member needs to step in?
The conversation routes to your shared inbox with full history, so your team can respond — in whichever language they choose.
Is the language detection automatic?
Yes. The patient just types in their language and Chatref responds in kind — no language selection required.
How long does setup take?
Minutes. Add your existing content, drop the widget on your site, and multilingual support is live.
Serve every patient in your community — in their language.
Add your existing content to Chatref, drop one snippet on your site, and support Spanish-speaking patients 24/7 without a bilingual hire — free to start.
Part of Chatref for Chiropractic Care · Healthcare hub · pricing.