$50 free credit for new accounts - ends in

Claim $50

Keep clients happy with instant legal answers

AI handles routine questions from your own guides – no more repeating advice. Humans step in only when needed.

Get startedTalk to an expert

Featured on

Chatref featured on PeerPushChatref featured on Findly ToolsChatref featured on Tool FameChatref featured on There's An AI For ThatChatref featured on SaaS FameChatref featured on Twelve ToolsChatref featured on Dofollow ToolsChatref featured on Wired BusinessChatref featured on Submit AI ToolsChatref featured on Turbo0Chatref featured on Startup FameChatref featured on Super Launch
Take a tour of the product

Why it matters

The problem this solves.

24/7 legal support demand

Clients expect instant answers to legal questions – but your team can’t be online 24/7.

Repeat question fatigue

Support keeps answering the same basic legal questions over and over.

Inconsistent regional answers

Keeping answers consistent across regions and practice areas is a constant challenge.

Frustrating legal docs

Clients get frustrated when support redirects them to long legal documents instead of clear answers.

Deflect routine questionsGive instant, accurate legal answersFree up team for high-value workCapture warm leads automatically

The Chatref solution

Keep clients moving with instant legal help.

Fig. 1 · Keep clients moving with instant legal help – AI answers CRM-switch questions from your own guides – no dead ends or guesswork

A client gets stuck during a CRM switch. They ask Chatref. AI pulls the exact next step from your migration guide. The switch completes. No queue, no wait – just smooth sailing to upgrade.

Real questions

What Chatref answers here.

Answer ‘How do I switch CRMs?’ from your old help docs instantly.

Resolve ‘Where’s my data?’ in the chat with one click – no email loops.

Capture warm leads from customers asking about CRM moves automatically.

Turn chat insights into fixes for your migration gaps easily.

Under the hood

The features that power it.

AI Agents

Your own AI assistant, trained on your business.

Insights & Analytics

See what people ask and how your agent is doing.

Lead Capture

Turn chats into contacts, captured for you.

Shared Inbox

Watch chats live and step in when a human is needed.

Conversation Tags

Auto-label chats by topic so you can filter and report.

Pay as you go

Pay only for what you use, with simple prepaid credits.

More CRM solutions

Solve the next job too.

See all of them on the Chatref for Business Corporate Law hub.

Legal client management

Law firm CRM solutions

Legal support tools

View all Chatref for Business Corporate Law solutions

Loved by support teams

Teams cut routine questions by half

How Chatref deflects repeat legal queries with your own content

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Clients get instant answers from our legal guides – no more waiting for basic advice. Our team focuses on complex cases now.

Pinehook

Chatref pulls the exact clause explanations from our docs. Clients trust the answers because they’re ours – not generic chatbot talk.

Cardinal CRM
68%

of import questions answered before they reach the team

One set of legal content handles every region. Clients in all time zones get help without flooding our inbox overnight.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t clients get upset if they can’t speak to a lawyer immediately?

Clients appreciate instant answers – your team gets alerted only for complex cases.

How do we keep answers accurate across different legal jurisdictions?

Chatref answers only from the content you provide – tailored to each region’s practice.

What if a client asks something our content doesn’t cover?

The chat hands off to your team with full context – no lost conversations.

Is this just another chatbot that gives generic legal advice?

Chatref only answers from your firm’s own materials – never generic web content.

Won’t importing old content just bring in outdated answers?

You choose what to import. Start with your best guides, then use insights to spot updates.

How long does setup take during a migration?

Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.

What if my old content is in different formats or languages?

Chatref works with help docs, guides, site pages. It answers across languages from one set of content.

Can I keep my old content private?

Yes. Your content stays yours. Chatref only answers from what you import – never searches the web.

Keep clients happy with instant answers – free start

Paste your legal guides and let AI answer routine questions in your brand’s voice.

Start for freeTalk to an expert

Part of Chatref for Chatref for Business Corporate Law · Legal Services hub · pricing.