Instantly answer clients 24/7 with your own AI agent
Chatref turns your help docs into an AI support agent that answers clients instantly – in your brand’s voice. No more repeating the same answers or missing leads after hours.
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Why it matters
The problem this solves.
Repeat questions
Customers ask the same things about listings, contracts and market trends.
Support backlog
Emails pile up when you’re busy with viewings or closing deals.
CRM gaps
Free tools lack features to handle luxury real estate clients.
Competitor pressure
Keeping up with other CRMs feels overwhelming.
The Chatref solution
Scale support without adding headcount.
Chatref answers common support questions instantly from your own content. Your team focuses on complex cases with full chat history. Scale coverage without hiring – results depend on your content
Real questions
What Chatref answers here.
'How do I switch CRMs?' – AI answers from your help docs instantly.
'Where’s my data?' – One-click resolution inside the chat.
Capture leads from customers asking about CRM moves.
Fix migration gaps with insights from customer chats.
Under the hood
The features that power it.
Loved by support teams
Teams cut support costs and scale effortlessly
How leading SaaS companies use Chatref to grow without adding headcount
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 80% of our common questions instantly – no more repeating the same steps. Our team now focuses on high-value client work.
We capture leads even when our team is offline. Chatref turns questions into insights, helping us improve our services continuously.
of import questions answered before they reach the team
With Chatref, we scale support without adding more staff. It handles follow-ups and human handoffs seamlessly across all our channels.
Won’t outdated content give bad answers?
You pick what to import. Start with your best guides, then update what’s needed. Your AI only answers from what you give it.
How fast is setup?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No coding or waiting.
Does it work with different file types or languages?
Yes. It handles help docs, guides, site pages, and files in any language – all from one set of content.
Is my content kept private?
Yes. Your content stays yours. Chatref never searches the web or shares your data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content – just faster.
Can it explain our import format?
Yes. It pulls answers straight from your import guides so users see the exact steps.
What if imports fail?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation.
Turn your help docs into an AI agent – free start
Paste your content and let AI answer clients instantly in your brand’s voice.
Part of Chatref for Luxury Real Estate Support · Real Estate hub · pricing.