Turn security questions into sales leads
Chatref captures every inquiry from your site – instantly answering with AI grounded in your content and handing off qualified leads to your team.
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Why it matters
The problem this solves.
Repeat security questions
Your team wastes time answering the same basic security questions.
Missed leads
Qualified leads slip through the cracks in generic chatbots.
Slow lead capture
Manual lead capture slows down your sales pipeline.
The Chatref solution
Turn security questions into sales leads.
Your security docs get questions daily. AI answers instantly from your own content – no dead ends or guesswork. Customers get help fast, and qualified leads go straight to sales.
Real questions
What Chatref answers here.
AI answers ‘How do I import contacts?’ with your exact steps.
Leads asking about premium features auto-tag for sales.
Tag chats by feature to spot trending topics.
Handoff complex cases with full context.
Under the hood
The features that power it.
Loved by support teams
Turn security questions into sales leads
See how teams capture every inquiry and scale support without adding headcount.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref captures every security question as a warm lead – no more lost inquiries. Our sales team jumps in with full context.
We cut ticket volume by instantly answering repeat questions from our own security docs. No more made-up responses.
of import questions answered before they reach the team
One set of content now handles every region and time zone. Security questions don’t pile up overnight.
Will Chatref replace our existing support tools?
No – Chatref works alongside your current setup. It deflects repeat questions so your team handles only complex cases.
Can Chatref qualify leads accurately?
Yes – it tags conversations based on questions asked, so your team gets only high-intent leads.
What if Chatref misses a security question?
Every unresolved question routes to your team with full context. Chatref improves as you add more content.
Is this just another generic chatbot?
No – Chatref answers only from your security content. It won’t make up responses like generic chatbots.
Won’t this confuse customers with another chat option?
Chatref uses your existing email support flow – no extra steps. Customers get instant answers in their inbox.
What if the AI gives wrong answers about our CRM?
Chatref only answers from your approved docs. No guesswork.
Is this just another chatbot that sends dead-end links?
Chatref resolves the whole question – no dead-end links. If needed, it hands off to a human with full context.
How will this handle questions in different languages?
One AI agent covers every language – grounded in your English-first content.
Turn security questions into sales leads – free
Start for free. AI answers customer questions in your brand’s voice.
Part of Chatref for Cybersecurity Software · SaaS hub · pricing.