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Turn your PMP guides into instant exam support

Chatref answers questions from your own content – no more repeat queries about study materials. Free up your team to focus on high-value work.

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Why it matters

The problem this solves.

Repeat questions

Your team wastes time answering the same basic support questions over and over.

Slow onboarding

New users get stuck in your docs and can’t find next steps quickly.

Global support

Customers ask the same questions in different languages and time zones.

Deflect repeat questionsSpeed up onboardingHandle multilingual supportTurn questions into insights

The Chatref solution

PMP exam support that scales with you.

Fig. 1 · PMP exam support that scales with youAI answers instantly from your guides – no human needed for simple questions.

PMP candidates ask the same questions repeatedly. AI answers instantly from your own content – no dead ends or guesswork. Candidates get help fast, and your team focuses on complex cases.

Real questions

What Chatref answers here.

Auto-answer ‘How do I import contacts?’ with steps from your guides.

Capture leads when customers ask about premium features.

Tag chats by CRM feature to spot trends.

Handoff complex cases with full chat history.

Loved by support teams

Instantly resolve PMP exam questions with your own content

See how SaaS teams deflect repeat questions and scale support effortlessly.

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Our PMP guides now answer exam questions instantly – no more made-up advice from generic chatbots. Candidates get accurate help, and our team handles only the tough cases.

Pinehook

New project managers onboard faster with instant answers from our study materials. No more stalled training sessions or repeated questions.

Cardinal CRM
68%

of import questions answered before they reach the team

One set of PMP content now supports every region and time zone. Exam questions don’t pile up overnight, and we improve our training based on what candidates ask.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Won’t this confuse customers with another chat option?

Chatref fits into your existing support flow. No extra steps for customers.

What if the AI gives wrong answers about our product?

Chatref only uses your approved docs. No made-up responses.

How do we handle sensitive data in chats?

Chatref follows your security rules. Flagged chats go to human review.

Is this just a chatbot that sends article links?

Chatref resolves issues in chat – no dead-end links. Human handoff includes full context.

How will this handle questions in different languages?

One AI agent covers every language – all grounded in your English content.

What if a customer needs human help?

Seamless handoff to your team with full chat history and context.

How long does setup take?

Minutes. Add your content, drop in the widget snippet, and you’re live.

Turn your docs into instant AI support – free

Start for free. AI answers customer questions in your brand’s voice.

Part of Chatref for Project Management Software · SaaS hub · pricing.